We are committed to improving access to and communication with our referring physicians. Specially trained representatives staff the new MassGeneral Hospital for Children Access Center. They link pediatricians, family practitioners, pediatric specialists, and other healthcare providers to MGHfC's many programs and services.
Benefit to Referring Physicians
Representatives provide direct contact to MGHfC specialists when clinicians have questions, concerns, or specific problems accessing or navigating through our services. Referring physicians should call 888-MGH-fC11.
Benefit to Patients
Representatives are available to schedule appointments and facilitate registration in one simple phone call. They also work hard to match patient demographics with MGHfC locations so that appointments can be scheduled in the most convenient locations. Patients should call 1-888-MGHFC4U (888-644-3248).
Access Center and Physician Relations Management
Iraida Martinez is the Access Center Supervisor. She can assist with any of the following access needs:
- Scheduling an appointment, follow-up services, or ancillary testing of clinical services at MGHfC.
- Changing your contact information or the contact information for your practice
- Facilitating direct access to any physician, clinician, or staff member at MGHfC
- Accepting your feedback regarding practice interactions, access, and availability
- Requesting a directory of MassGeneral Hospital for Children pediatric specialists
Jule Frechette is the Physician Relations Officer for MGHfC and Partners Pediatrics. Under the direction of Partners Pediatrics leadership and MGHfC leadership, she will work with the physicians in the network and community, as well as hospitals, to enhance and develop relationships and improve access to MGHfC.
