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How to Transfer or Transport a Patient

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Emergency Transfers

Emergency transfers are facilitated by the Pediatric Intensive Care Unit (617-724-HELP [4357]) and the Neonatal Intensive Care Unit (617-724-4310). If you have any questions about the stability of a patient, specialists will help with triage decisions.

Transfer of a Stable Patient

To transfer a stable patient not requiring emergent care, simply call our transferring line at 877-637-3337. Once the automated line answers press 6 to bypass the menu options and be connected to a pediatric transfer specialist. Our staff will take the necessary information to start the transfer process and then transfer you to one of our admitting hospitalists. If the hospitalist is unavailable our Pediatric Access Nurse will call you back within 3-5 minutes to complete the transfer process.

Twenty-Four-Hour Access to Pediatric Specialists

Our Neonatal and Pediatric Intensive Care Transport programs provide twenty-four-hour access to our NICU and PICU. Our current transport team consists of a senior level ICU physician and a neonatal transport nurse. Special services available in the intensive care units include nitric oxide, extracorporeal membrane oxygenation (ECMO) and a full complement of pediatric surgical subspecialties.

Boston MedFlight

We also coordinate trauma and other emergent transports with Boston MedFlight, providing helicopter services from all over central New England directly to the helipad at MassGeneral Hospital for Children.